Contact Us

If you are having difficulties or we can be of any assistance please do not hesitate to contact us.

Our email address is at the bottom of this page. Before emailing we encourage you to please consider the FAQs below as this can often save time.

When will my order arrive?

Items are usually dispatched within 3 working hours of payment & normally arrive very quickly. However, we cannot declare an item as lost until at least 14 days have passed from the date of dispatch. Please leave this time before emailing as there is a good chance the order will still arrive.

My Item Has Arrived Damaged - What should I do?

Please email us with a photo showing the damage. We can then organize a replacement or refund.

The Wrong Item Has Arrived - What should I do?

Please email with details of the item you received including any part number or information given on the packaging. We can then organize an exchange or refund.

Can I return my order?

Probably but it depends on the circumstances. For more information please see our Returns Policy

What is your telephone number

Passion Automotive is an online retailer and as such our primary means of communication is email. We have a dedicated customer service team waiting to quickly answer all queries via email.

If your question has not been answered above please feel free to email. Our email address is help@passionauto.co.uk

We aim to respond to all emails as soon as possible.

Our street address is:

Passion Automotive,
Harfreys Industrial Estate,
Great Yarmouth,
Norfolk,
NR31 0LY

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